Senior Applied AI Expert - Federal

Job Description

Data Robot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI aRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on Data Robot for AI that makes sense for their business — today and in the future.

As a member of the post‑sales federal Applied AI Expert team at Data Robot, you will collaborate closely with Data Robot’s public sector customers to help them achieve their organization’s objectives with AI.

You’ll work with customers in a range of public sector entities -- from the US Federal government, state and local institutions, and medical entities -- on diverse use cases. You’ll help both technical and non‑technical stakeholders identify areas to apply AI and work hand‑in‑hand with them to leverage Data Robot to meet their most pressing needs.

You will gain exposure to a huge variety of use cases across multiple sectors of government, and will work with customers to unlock organizational value with AI. Ultimately, you will use your machine learning expertise to creatively define technical approaches to a wide array of prospect use cases, specifically Predictive and Generative AI models. In turn you will help build trust in Data Robot as an AI partner.

Please note:
You must be a U.S. Citizen with an active Secret security clearance (or higher) to be eligible for this role. If you do not meet these criteria, you will not be considered for the position.

• Being passionate about using machine learning to achieve real‑world results.
• Collaborate closely with Data Robot customers and bring your expertise in data science and the Data Robot platform, to help our customers achieve their organization’s objectives with AI.
• Fostering an environment of autonomy where everyone is encouraged to identify and prioritize customer problems and opportunities.
• Lead data science implementation and help develop a Joint Success Plan (JSP).
• Support customers with problem framing, data prep, scripting, model building, model deployment, model management, and output consumption.
• Represent the Data Robot product to various personas across the customer organizations spanning from data scientists to C‑level executives. Influence our customers through thought leadership by using value‑based messaging to translate complex technical terms into business outcomes.
• Be a Data Robot product and data science subject‑matter expert to our customers.
• Work side by side with our sales and success teams to help our customers achieve their goals.
• Identify opportunities to expand our relationship with customers.
• Act as a trusted advisor on AI across the customer lifecycle.
• Act internally as the voice of the customer to the Product, and Engineering, informing the direction of future product feature development.
• Present at conferences and/or help create other marketing content.

• You have 5+ years of real‑world business experience in a data science role.
• 3+ years of experience in customer‑facing role.
• 3+ years experience in Public Sector desired.
• Bachelor’s degree, preferably in a quantitative subject.
• You have hands‑on experience building and implementing machine learning or AI models into production for Federal/DoD/IC customers.
• You have excellent communication and strong customer interaction skills.
• Excellent project management and organizational abilities.
• Familiarity with a variety of technical tools for the manipulation of data.
• You have the ability to understand, write and collaborate with Python or R.
• You may be asked to travel regionally.

• Advanced degree.
• Familiarity with consultative sales process in the data/analytics marketplace.
• Familiarity and/or experience with generative AI concepts and tooling.
• Familiarity with data platform technology integrations.
• Experience dealing with complex customer organizations.
• Fluency with scripting in Python or R (preferably both).

• Must be a US citizen.
• Must have an active secret clearance (or higher).

Applicants selected…