ServiceNow Delivery Director

locations:
US - Remote (Any location)
** Job Family:
** SAAS/PAAS/Cloud Consulting
*
* Travel Required:

** Up to 25%
*
* Clearance Required:

** Ability to Obtain Public Trust
*
* What You Will Do:

*** Lead and ensure the successful delivery of Service Now implementation and support engagements.
* Drive business development in the sector, including:  + Supporting the execution of the segment strategy  + evangelizing Service Now platform solutions internally across Defense & Security segments to promote awareness of use cases and client opportunities, and  + supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations
* Support the practice leadership team to develop Sales strategies for growing the practice.
* Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.
* Be accountable for ensuring the overall delivery execution quality of Service Now platform engagements in the segment providing oversight and governance.
* Mentor more junior team members in Service Now platform best practices and business analysis, project management
* Drive revenue of all Service Now solution offerings across businesses in the segment, with revenue management expectations of $5 million in the first year
* Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
* Build and develop relationships with Service Now Account leads in the D&S segment and support managing joint sales pursuits.
* Support to develop thought leadership content and marketing material.
* Maintain awareness of industry best practices and business levers for offerings keeping pace with Service Now product evolution within the sector.
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* What You Will Need:

*** Minimum of10 years of professional experience
* A minimum of 5 years of experience with Service Now Applications is required, including leading large Client implementation and support engagements.
* US Citizenship is contractually required for this role
* Travel Requirements:
Willingness to travel up to 25%
* Deep technical understanding of Service Now Platform - Expertise with multiple solution areas
* Active Service Now certifications or ability to achieve relevant certifications upon hire
* Expert business development skills as well as managing relationships with both clients and internal stakeholders
* Business operations and/or strategic planning experience
* Demonstrable skills of managing multiple clients
* Exceptional communication and presentation skills
* Bachelor’s degree required
* Experience with Project Management and Agile Scrum or SAFe delivery standards
** What Would Be Nice To Have:
*** Active Secret Clearance
* Project Management Professional (PMP) Certified
* Agile Scrum or SAFe Agile certified
* Prior experience building a Service Now practice area or delivery team preferred.
* Customer-oriented and great at building client relationships
* Preferred candidate local to the Washington DC area or willing to relocate

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
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* What We Offer:

** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
* Medical, Rx, Dental & Vision Insurance
* Personal and Family Sick Time & Company Paid Holidays
* Position may be eligible for a discretionary variable incentive bonus
* Parental Leave and Adoption Assistance
* 401(k) Retirement Plan
* Basic Life & Supplemental Life
* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
* Short-Term & Long-Term Disability
* Student Loan Pay Down
* Tuition Reimbursement, Personal Development & Learning Opportunities
* Skills Development & Certifications
* Employee Referral Program
* Corporate Sponsored Events & Community…