Salesforce Administrator

Responsibilities for this Position

Location:

USA DC Washington

Full Part/Time:
Full time

Job Req: RQ215007

Type of

Requisition :

Pipeline

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other

Required:

MBI (T2)

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Enterprise Systems, Information Technology (IT) Systems, Salesforce Administration

Certifications:

None

Experience:

8 + years of related experience

US Citizenship

Required:

No

Job Description:

We are seeking an experienced Salesforce Administrator to support, enhance, and optimize our enterprise case-management and CRM ecosystem. This role is responsible for maintaining platform stability, improving business workflows, supporting end users, and partnering with cross-functional teams to deliver scalable solutions that align with organizational goals.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Salesforce Administrator, the work you'll do at GDIT will be impactful to the mission of USPS. You will play a crucial role in optimizing the business functions at USPS.

The integration of Salesforce technologies is essential to streamline these processes and provide data-driven insights. The ideal candidate brings strong Salesforce administration skills and a proactive mindset toward system improvements and user enablement.

WHAT YOU'LL NEED TO SUCCEED

Bring your expertise and drive for innovation to GDIT. The Salesforce Admin must have:

Education:

* Bachelor's degree in a relevant field from an accredited College/University is preferred.

* Alternative Path:
If the candidate does not possess a relevant four-year degree, an additional four years of relevant work experience will be required.

Required Experience:

* Minimum of 8 years of Information Technology experience.

* A minimum of 2-3 years of Required Technical Skills including:

* Manage day-to-day administration of Salesforce, including user management, profiles, roles, permission sets, and security controls.

* Configure and maintain objects, fields, page layouts, record types, flows, validation rules, and automation.

* Monitor system health, data integrity, and platform performance.

* Support release management, sandbox refreshes, and deployment activities.

* Support integration between Salesforce, Mitratech Case Cloud, and other enterprise systems.

* Maintain data quality through audits, deduplication, and data governance practices.

* Assist with data imports, exports, and reporting needs.

* Identify opportunities to streamline processes and enhance system usability.

* Participate in roadmap planning and contribute to system strategy.

* Stay current with Salesforce releases and Mitratech Case Cloud updates.

Preferred

Skills:

* Previous experience with Salesforce Case Cloud

* Salesforce Administrator Certification (ADM-201).

* Experience with Service Cloud, Experience Cloud, or custom case management solutions.

* Familiarity with legal operations, compliance workflows, or case management processes.

* Experience with reporting tools (Salesforce Reports & Dashboards, Power BI, Tableau).

* Knowledge of Agile methodologies.

Security Clearance Level:

* Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting

* This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

* Washington, DC

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

* Growth: AI-powered career tool that identifies career steps and learning opportunities

* Support:
An internal mobility team focused on helping you achieve your career goals

* Rewards:
Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off

* Community:
Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in data science and engineering at GDIT and you'll find endless opportunities to grow alongside colleagues who share your determination for solving complex data challenges.

#zxc
726

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly

Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all…