IT Help Desk Technician — Level 1
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-02-24
Listing for:
A1fed
Full Time
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
A service provider in Washington, DC is seeking candidates for a Level 1 Support role. This position involves providing user support through various channels, troubleshooting issues, and using a ticketing system. Ideal candidates should have 2-5 years of end user support experience, strong knowledge of Windows 10, and effective communication skills. Responsibilities include timely resolution of user issues, equipment relocation, and monitoring support requests.
Work hours are from 8:30 a.m. to 5:30 p.m., Monday to Friday.
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