Administrative Units Web Lead

Overview

The Administrative Units Web Lead serves as the primary liaison and point of contact for the web presence of GW administrative units. The administrative units served include offices within the Office of the Provost, Finance Division, HR, IT, and others. As a representative of the central Office of Communications and Marketing (OCM), the Administrative Units Web Lead advises and guides unit stakeholders to achieve unit-specific and institutional goals.

• Website Management – Build and maintain websites affiliated with GW administrative units, either directly or through delegation to other staff, including websites related to HR, IT, Compliance, and the Office of the Provost.
• Primary content owner of the myGW portal platform.
• Develop content and editorial strategies in partnership with OCM and unit stakeholders.
• Use content management systems, including Drupal or Word Press.
• Frequently work with and troubleshoot HTML and CSS.
• When working on websites with third parties, such as external vendors, ensure compliance with GW standards.
• Quality Assurance – Ensure website content is up to date, accurate, and free of quality assurance errors such as typos and broken links, establishing and maintaining processes to support this ongoing work.
• Ensure websites meet GW brand standards.
• Monitor and maintain compliance with GW’s digital accessibility standards.
• Strategy – Use web content strategy, search engine optimization, and digital accessibility best practices for site mapping, wire framing, and content development to complete university projects.
• Interpret web analytics and provide analytic reports using software like Google Analytics and Looker Studio.
• Coordinate web content publishing across ancillary systems, such as the University Calendar, digital signage, or mobile applications.
• Work with OCM web, metrics, and design colleagues to measurably improve key user journeys.
• Communication – Demonstrate excellent communication skills, both written and verbal.
• Demonstrate strong relationship management skills, including the ability to navigate complex interpersonal dynamics; communicate effectively with stakeholders who have a range of technical expertise.
• Support and Training – Participate in Virtual Office Hours and trainings as needed to support unit website owners.
• Provide regular input on features and functionality of GW web platforms, as well as related training needs for themselves or their users.
• Provide support on other OCM projects per request from the manager and/or Division lead as needed.
• Project Management – Apply project management software like Basecamp or Trello and project management best practices to ensure successful project completion; manage and prioritize day-to-day operational tasks with larger ongoing projects.

The Administrative Units Web Lead may also perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

• Experience working in higher education is preferred.
• Familiarity with Drupal 9/10 is desired.
• Familiarity with underlying web fundamentals (such as DNS, SSL, etc.) is a plus.
• Familiarity with WCAG and digital accessibility compliance is preferred.
• Digital marketing and SEO / AIO experience is a plus.
• Experience managing an internal-facing web portal is desired.

Hiring Range: $57,553.66 – $94,998.76

GW Staff Approach to Pay: How is pay for new employees determined at GW?

Healthcare Benefits: GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and…