Sr Healthcare Data Analyst

Requisition #:661787

Location:

Johns Hopkins Health Plans, Hanover, MD 21076 Category:

Non-Clinical Professional

Schedule:

Day Shift

Employment Type:

Full Time

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.

• Work-life balance- remote role. Applicants working from MD, DC, VA, PA, DE, or FL will be given first consideration.
• Generous paid time off
• Medical, Dental, and Vision Insurance.
• 403B Savings Plan w/employer contribution
• Employee and Dependent Tuition assistance benefits.
• Health and wellness programs and MORE!

The Senior Healthcare Data Analyst plays a critical role within the Operations organization, supporting operational leaders across claims processing, plan management, enrollment, and customer service. This role goes beyond traditional report development and focuses on delivering insight-driven analytics that improve operational performance, efficiency, and decision-making.

You are a strong analytics partner who can work in a fast-paced, unstructured environment, translate complex operational questions into analytical solutions, and help modernize how Operations leverages data.

You are comfortable balancing ad-hoc analytical requests with the development of scalable, automated reporting solutions, and you thrive in environments where processes and best practices are still being defined.

• Partner closely with Operations leaders to understand business needs and translate them into actionable analytical insights, standardized reporting, and ad-hoc analyses
• Support operational functions including claims processing, enrollment, plan management, and customer service through data-driven analysis
• Analyze operational performance trends to identify process inefficiencies, root causes, and improvement opportunities, not just produce data extracts
• Play a key role in the modernization of the Operations analytics function, supporting the transition to new Enterprise Data Warehouse (EDW) and BI platforms
• Develop, maintain, and enhance automated dashboards and reports while also handling manual and exploratory analytical requests as needed
• Work with Analytics Engineers and Data Engineering teams to:
  • Understand and document EDW data structures, data models, and source system relationships
  • Serve as a key liaison between Operations stakeholders and technical teams, translating business requirements into clear, well-defined analytical and technical specifications
  • Partner with Analytics Engineering to design, develop, and support the EDW semantic layer, ensuring it aligns with operational use cases and reporting needs
  • Collaborate with technical teams to prioritize and refine data enhancements, balancing business value, data quality, and scalability
  • Improve data accessibility, consistency, and analytical usability across BI tools and reporting platforms
  • Actively support data literacy within Operations, helping business users better understand available data, metrics, and analytical capabilities and enabling more effective self-service analytics
• Provide clear, concise storytelling around data to help Operations leaders make informed decisions
• Manage multiple concurrent requests, prioritize work effectively, and meet competing timelines
• Help define and evolve best practices, documentation, and workflows for the Operations analytics function

• Strong proficiency in SQL and experience working with large, complex datasets in an Enterprise Data Warehouse environment
• Hands-on experience with BI and data visualization tools (e.g., Power BI or similar platforms)
• Familiarity with Databricks or modern cloud-based analytics platforms is strongly preferred
• Ability to work across technical and non-technical stakeholders, translating business questions into analytical solutions
• Strong analytical mindset with a focus on insights, trends, and operational improvement, not just report creation
• Excellent organizational skills with the ability to manage ambiguity and shifting priorities
• Strong written and verbal…