SharePoint Developer​/User Experience Consultant

Company Description

The Clearing is a management consulting firm that helps leaders solve complex challenges by turning insight into action. We specialize in diagnosing the root causes of organizational friction across people, processes, and technology, then configuring proven solutions that accelerate meaningful, measurable progress.

Our approach blends analytical rigor with human-centered design. Whether we're enabling change, optimizing workflows, or guiding smart technology adoption, everything we do is built to scale, repeat, and deliver value. We work across public, private, and mission-driven sectors, partnering with clients to modernize how they lead, work, and deliver.

Our team brings deep experience across disciplines, including change management, strategic planning, organizational design, leadership development, behavioral science, and more.

We are seeking an experienced User Experience Consultant with deep SharePoint and Microsoft 365 expertise to support a project team focused on delivering functional support across customer services, business process optimization, and IT enhancements. The role will involve designing, configuring, implementing, and managing a SharePoint environment (SP2019/SP Online), while optimizing usability, accessibility, and user experience (UX) across collaborative Microsoft 365 tools.

The consultant will also train and support end-users in effective adoption and best practices for content management and collaboration.

This position plays a critical role in helping customers achieve greater efficiency and effectiveness through intuitive, accessible, and user-centered digital experiences. The consultant will ensure quality content creation, continuity, and records management while maintaining visual and functional consistency across enterprise portals in compliance with Section 508 accessibility standards and data protection requirements.

This project offers the opportunity to make a tangible impact by shaping how collaborative tools and IT solutions drive customer experience, process improvement, and organizational effectiveness. You'll work alongside a multidisciplinary team of experts in change management, communications, technical facilitation, data analysis, and human-centered design to deliver solutions that enhance engagement, accessibility, and collaboration across the enterprise.

• Design, implement, configure, and manage SharePoint environments (SP2019/SP Online) within an enterprise network
• Integrate SharePoint with M365 applications to optimize workflows, permissions, rules, and business processes
• Ensure compliance with accessibility and data security requirements, including Section 508 and PII safeguarding
• Design, test, and refine front-end user interfaces to improve usability, accessibility, and overall user experience (UX) within SharePoint and M365 environments
• Collaborate with business and technical stakeholders to gather requirements and translate them into actionable and user-centered SharePoint solutions
• Develop and design technical documentation, user guides, and knowledge-based articles
• Provide advisory support and training through desk-side, small group, and virtual sessions (covering both basic and advanced SharePoint/DOD
  365 functionality)
• Support broader project team objectives in areas such as:
  • Customer experience and process improvement
  • Organizational change management
  • Data analysis and workforce performance improvement
  • Strategic communications and branding
  • Stakeholder and employee engagement
  • Human-centered design development
  • Enterprise portal design consistency, content management, and visual branding alignment across sites
  • Development of digital dashboards and visual reporting tools to support leadership decision-making
• Own accountability for project outcomes, aligning work to client goals, offering strategic guidance, and building trust-based client relationships
• Support business growth efforts, generating and closing new business opportunities

• Active DoD Top Secret clearance
• Bachelor's degree in a related field
• Five (5)+ years of experience in:
  • SharePoint administration and configuration (SP2019/SP Online)
  • M365 integration, permissions management, rules/flows setup
  • Developing documentation and translating requirements into user solutions
  • Delivering beginner to advanced SharePoint training (in-person and virtual)
  • Designing and implementing intuitive user experiences (UI/UX) and accessible front-end interfaces in compliance with Section 508 standards
• CompTIA A+, MS-900 (M365 Fundamentals),
  or ITIL 4.0 certification preferred but not required
• Project Management Certification(s) (e.g., PMP) preferred but not required
• Experience supporting government, defense, or federal projects preferred but not required
• Knowledge of collaborative tool governance and experience with enterprise-wide adoption strategies
• Experience applying human-centered design principles to digital collaboration tools and enterprise portals
• Strong facilitation and…