System Administrator

Overview

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are seeking a highly motivated candidate to join our team for the role of System Administrator.

Location:

Washington, DC.

• The Client is seeking a highly motivated and experienced technology professional for the Operational Technology team.
• Install, patch, maintain and support various software tools/systems used by departments such as Facility and Law Enforcement.
• Have knowledge of systems such as Electronic Security Systems (ESS), Video Surveillance Systems (VSS) and Building Automation systems.
• Proficient in Windows Administration, scripting, SQL Server Administration, Windows Server administration and maintaining Windows desktops.
• Experience with or willingness to work with independent Federal Agencies, knowledge of FISMA, Active Directory, Microsoft Windows Server, desktop operating systems, Power Shell scripts and networking is highly preferred.
• Interface with internal customers of varying technical ability and other technical support teams to resolve a wide range of technical issues.
• Follow standard operating procedures and processes and assist the team in automating processes where possible.
• Experience managing support efforts using a ticketing system such as Service Now or Remedy.
• Occasional after-hours maintenance support overnights and weekends may be required.

The candidate shall possess the knowledge and skills set forth in the Technical Services Client, Section 3.15.2.2 for a Senior System Administrator and demonstrate the following production support capabilities:

• Physical security system and building automation support to meet service level agreements.
• Information systems and applications used in the facility services, law enforcement, and emergency management and preparedness industries.
• Analyze system performance and recommend improvements.
• Resolve complex system issues for commercial applications, operating systems and networks, and triage customer support calls for Tier 2 / Tier 3 escalation service.
• Troubleshoot system performance issues and implement corrective actions.
• Perform server maintenance activities hardware and software-related, including installations, network configurations, error log reviews, patches, integrity checks, and system setups.

• Must have 10 years of experience administering Windows Servers in an enterprise (government-preferred) environment, with an understanding and ability to work within the environmental constraints related to the agency.
• Experience with Windows administration scripting and/or programming.
• Experience with Physical Access Control Systems/Electronic Security Systems and Building Automation Systems.
• Strong working knowledge with enterprise technologies, including:
• Microsoft System Center Configuration Manager (SCCM).
• Windows Server Update Services (WSUS).
• Simple Network Management Protocol (SNMP).
• Active Directory (AD).
• Windows Firewall.
• MS SQL.
• PKI.
• Must have working knowledge of Windows 2016, 2019 and 2025 Server.
• Must have 5 years of experience creating and maintaining technical documentation.
• Must have 5 years with systems that use high availability architecture.
• Ability to communicate effectively with stakeholders and project teams, assist with security requirements and design, determine deliverables, maintain issues logs, and provide project documentation, with minimal supervision.
• Strong working knowledge of information security management, specifically the Federal Information Security Management Act (FISMA) and relevant standards from the National Institute of Standards and Technology (NIST).
• Demonstrated ability to learn complex Commercial Off-The-Shelf Software (COTS).

Equal Opportunity Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.