Desktop Technician
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-01
Listing for:
Mindlance
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Overview
Title:
Technician Standard II Desktop Technician
Duration: 12 Months Long Term
Location:
Washington, DC 20433 (100% Onsite)
- Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:
- IT support and troubleshooting of client provisioned hardware, software, and applications
- Client IT training and outreach
- Direct desk side and remote support
- Virtual meeting support; and configuration and provisioning of standard devices.
- Excellent verbal and written communication skills
- Excellent customer service skills
- Advanced skills in supporting Windows computers and Apple mobile devices.
- Advanced skills in supporting Microsoft suite products, e.g. Copilot, Office, Outlook, Teams, SharePoint and One Drive on Mobile and PC, as well as browser-based applications.
- Advanced skills with virtual meeting software and hardware, including Cisco products, such as Web Ex and video conference codecs, as well as MS Teams and Zoom.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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