PC Support Tech

Overview

Company: MCCALLIE ASSOCIATES INC

Job Title: PC Support Tech

Location: DC Washington Pentagon USAF - Washington, DC 20330 US (Primary)

Category: IT and Computer Related

Job Type: Full-time

Typical Pay/Range: $ to $ annually

Education: High School Diploma or GED

Security

Clearance Required:

TS

Note: This position involves working with Department of Defense or Government Agency Enterprise NIPR and SIPR Networks.

We are seeking a P Support Tech to provide comprehensive IT support across Department of Defense or Government Agency Enterprise NIPR and SIPR Networks.

The PC Support Tech will be responsible for diagnosing and resolving hardware, software, and network issues, as well as ensuring users are proficient with basic system operations. This position requires hands-on experience with a variety of IT support tasks and the ability to manage and transport equipment as needed.

• Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network. Experience in backup, recovery and data restoration from workstations for customers during upgrades or when problems with the system are diagnosed.
• Demonstrated experience simulating user problems to resolve operating difficulties. Ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation.
• Ability to provide direct end user assistance, familiarizing users with basic software, hardware, and peripheral device operation. Effectively use approved diagnostic tools to diagnose network connectivity issues as well as image, copy and configure systems for deployment.
• Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripherals.
• Ability to lift, push and transport equipment weighing up to 50 pounds.

DoD 8570 Level II certification requirements:

• A+ certification
• Security+ certification
• Microsoft 365 Certified Modern Desktop Administrator Associate Certification

• Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) certification preferred

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC;
Afognak Commercial Group, LLC;
Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements).

For more information, please visit our Company s Career page.