Bilingual IT Help Desk Analyst - Part Time; CMS
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-01
Listing for:
Softrams, a Tria Federal Company
Part Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
A federal technology service provider is seeking a bilingual (English/Spanish) part-time Tier 1 Customer Support Analyst to provide high-quality support in a fast-paced healthcare IT environment.
The right candidate will resolve customer inquiries, manage support requests, and ensure compliance with clearance standards. This role requires excellent communication skills and a detail-oriented approach. Ideal candidates will have prior experience in customer service or IT service desks. A strong benefits package and growth opportunities are offered.
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