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Senior Help Desk Lead – VIP SLA, Onsite DC

Job in Washington, District of Columbia, 20022, USA
Listing for: Taurean
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT support firm is seeking a senior-level professional for on-site support in Washington, D.C. The candidate will provide Tier 1/2 technical assistance and lead help desk operations, ensuring quick response times and effective resolution of support tickets. Strong knowledge in Microsoft 365 and Active Directory is required. Ideal for individuals with over 5 years of enterprise help desk or desktop support experience.

Join a dynamic team focused on exceptional service delivery.
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Position Requirements
10+ Years work experience
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