EOP - Site Reliability Engineer - TS​/SCI

Overview

cFocus Software seeks a Site Reliability Engineer to join our program supporting the United States Secret Services (USSS). This position is remote. This position requires the ability to obtain a TS/SCI clearance.

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent experience).
• Minimum of 2 years of experience in systems engineering, Dev Ops, or Site Reliability Engineering roles.
• Strong proficiency with Linux/Unix operating systems.
• Experience with scripting and automation using Python, Bash, or similar languages.
• Experience with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or equivalent.
• Experience supporting CI/CD tools such as Git Lab, Jenkins, or ArgoCD.
• Experience with containerization and orchestration platforms including Docker and Kubernetes.
• Understanding of SRE principles including SLIs, SLOs, and error budgets.
• Strong troubleshooting, problem-solving, and documentation skills.

• Monitor system health, availability, and performance using centralized monitoring and logging tools.
• Respond to, troubleshoot, and resolve incidents in production environments and provide root cause analysis.
• Conduct after-action reporting and post-incident reviews to improve system resilience.
• Automate repetitive operational tasks including deployments, monitoring, and incident response.
• Administer user accounts, access controls, and authentication mechanisms.
• Maintain and configure workflow templates, user fields, and application configurations.
• Maintain test environments that mirror production and support pre-deployment testing.
• Design and maintain backup, high availability (HA), and disaster recovery (DR) solutions.
• Develop and maintain incident response and disaster recovery plans for supported applications.
• Configure and support integrations with complementary enterprise systems.
• Architect, build, and maintain on-premise and cloud infrastructure supporting applications.
• Administer production, staging, and development environments.
• Manage system logs and monitor for security and operational events.
• Maintain and improve CI/CD pipelines and Dev Sec Ops  processes.
• Apply configuration management disciplines including patching, hardening, and documentation.
• Create and maintain dashboards, SLIs, SLOs, and service health metrics.
• Support operational readiness boards and weekly service reviews.
• Provide on-call support for outages, upgrades, and emergency maintenance as required.
• Support surge activities, including Presidential Transition-related data analysis if required.