Library Technician

C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision‑making.

C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.

United States | Canada | United Kingdom | United Arab Emirates | India

• These tasks reflect the core responsibilities of the analyst role in managing and improving library systems and digital infrastructure.
• Manages and serves as a point of contact for assigned databases and subscriptions.
• Supports the content curation, operations and administration of the organization’s internal knowledge management system and other research databases.
• Troubleshoots and resolves connectivity and access issues to electronic resources.
• Create, design, edit, and maintain library SharePoint Modern pages.

• These tasks demonstrate the analytical nature of the role, supporting decision‑making and service improvement.
• Analyzes and summarizes data from spreadsheets and documents to support monthly statistics reporting, identify patterns, and contribute to service improvements.
• Assists in preparing reports and presentations utilizing Microsoft Office Suite.
• These tasks support user education and engagement, contributing to the library’s visibility and impact.
• Assists in giving library overview and instruction sessions, creating user guides, videos, and tutorials as needed.
• Develops and promotes library programs, products, and services by creating engaging digital content across multiple platforms to enhance visibility and user engagement.

• These tasks ensure users have access to needed materials and support research workflows.
• Serves as a point of contact for article requests and Inter‑Library Loan (ILL).
• Monitors and responds to staff email information requests.
• Provides information desk coverage and assists with circulation, cataloguing and other physical library duties and projects as assigned.
• These tasks reflect operational support and collaboration across teams.
• Coordinates and documents staff meetings, synthesizing key insights and action items.

• A bachelor’s degree in library sciences or related field OR associate’s degree.
• 3+ years of experience in a library or library related environment.
• Knowledge of and experience in utilizing an integrated library system. Familiarity with EOS.Web is a plus.
• Ability to use library software applications, integrated library platforms, and other information technology.
• Knowledge and Use of GEN AI a plus.
• Knowledge of current cataloging standards, practices, policies, and procedures.
• Knowledge of searching the Web and commercial database services.
• Ability to work independently, within a collaborative structure, and in a high‑production environment.
• Excellent analytical, project management and organizational skills and attention to details.
• Strong interpersonal and communication skills.
• Ability to prioritize, adapt to new procedures, and work well under short deadlines.

$50,000 – $60,000 per year

All full‑time employees can accrue up to 20 days of paid time off (PTO) per calendar year based on the period of continuous employment with C5i, with PTO accrual beginning at 15 days per calendar year and increasing to 20 days per calendar year commencing on the fifth anniversary of your continuous employment with C5i.

C5i offers healthcare benefits to…