More jobs:
Strategic CSM Enterprise SaaS & Data Analytics
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-01
Listing for:
Diligent
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
A leading governance technology provider is seeking a Strategic Customer Success Manager to enhance client retention and adoption of their SaaS platform. The role is key to maximizing long-term client value, involving deep engagement with stakeholders in financial services. Ideal candidates should have 3–5 years of experience in customer success or account management within SaaS, demonstrating strong communication and commercial skills.
A hybrid work model is in place, requiring in-office presence 50% of the time.
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