Tier 1 Service Desk Technician — IT Support & End-User
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-01
Listing for:
AAC
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
A technology services company is looking for an IT Service Desk support professional to serve as the initial contact for IT incidents and requests. The role involves documenting customer issues, troubleshooting hardware and software problems, and communicating effectively with users. Candidates should have a high school diploma, at least three years of IT support experience, and familiarity with ITSM systems.
A positive attitude and customer service focus are essential for success in this position.
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