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Secret-Clearance Help Desk Manager | ITIL Service Desk Lead

Job in Washington, District of Columbia, 20022, USA
Listing for: CALNET Inc.
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology consulting firm based in Washington, DC, is seeking an experienced Help Desk Manager to lead the Service Desk operations. The role demands strong leadership and knowledge of ITIL practices, with at least 7-10 years in IT support and 3-5 years in a leadership position. Candidates need to hold an active Secret clearance and have proven expertise in customer service and various IT tools.

Competitive salary and generous benefits offered including health insurance and a 401(k) plan.
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