Salesforce Business Analyst
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-03
Listing for:
Sparibis
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems/ Tech Analyst, Data Analyst -
Business
Business Systems/ Tech Analyst, Data Analyst
Job Description & How to Apply Below
Years'
Experience:
3+ years professional experience
Education: Bachelor's Degree required
Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance.
Required
Certifications:
- Salesforce Certified Associate
- Salesforce Certified Business Analyst
Skills:
- Salesforce experience working as a Business Analyst.
- Requirements Gathering & Management - Expertise in eliciting and the defining of requirements and managing user stories, functional requirements, requirements analysis and acceptance criteria. Experience in translating requirements into viable concept design solutions.
- Experience helping business stakeholders translate requests into meaningful software requirements/user stories and creating process flow diagrams.
- MUST hold Salesforce Certified Associate AND Salesforce Certified Business Analyst certifications.
- Collaborates with stakeholders to elicit requirements, business process and operational scenarios.
- Design Business Processes by analyzing stakeholder requirements, construct business process models, workflow charts and diagrams, evaluate system capabilities, and write specifications/user stories.
- Facilitate Stakeholder Engagement - Conduct discovery sessions, workshops, and interviews to align business needs with technology solutions.
- Translate Business Needs into Solutions - Bridge the gap between business users and technical teams by defining clear, scalable solutions.
- Support requirements decomposition into user stories in an Agile Development lifecycle.
- Facilitate the creation of functional and technical diagrams and related artifacts.
- Write Clear & Actionable User Stories - Craft well-defined user stories, including acceptance criteria, to support Agile development.
- Analyze & Improve Workflows - Assess existing processes, identify inefficiencies, and propose improvements.
- Configure Systems for Prototyping - Set up basic configurations, such as fields, page layouts, and workflows, to validate business needs.
- Will be responsible for assessing overall business needs and providing solutions as well as documenting and defining business requirements.
- Develop process/control changes by identifying gaps/issues/areas for improvement, writing improved processes.
- Map Salesforce capabilities, features and best practices against business and technical requirements. Will drive optimal utilization of Salesforce systems.
- Other duties as assigned.
- 3+ year's experience as a Business Analyst.
- Must have Salesforce experience.
- Must be able to obtain a maintain a Secret security clearance.
- Must have a Bachelor's Degree in an IT related field.
- MUST hold Salesforce Certified Associate AND Salesforce Certified Business Analyst certifications.
- Professional experience utilizing Salesforce.
- Business Process Analysis, Mapping, and Optimization - Understanding how to analyze, document, and improve business processes across various industries.
- Requirements Gathering & Management - Expertise in eliciting and the defining of requirements and managing user stories, functional requirements, requirements analysis and acceptance criteria. Experience in translating requirements into viable concept design solutions.
- Experience facilitating the elicitation of requirements with business customers, system assessment teams, test teams etc. to ensure prioritization.
- Experience with documenting business (BRD) and functional (FRD) requirements systems through entire System Design Life Cycle (SDLC).
- Change Management & User Adoption - Awareness of strategies to drive adoption, train users, and manage change effectively within organizations.
- Translate Business Needs into Solutions - Bridge the gap between business users and technical teams by defining clear, scalable solutions.
- Write Clear & Actionable User Stories - Craft well-defined user stories, including acceptance criteria, to support Agile development.
- Experience maintaining system protocols, architecture concepts, requirements, and associated design documents through traceability, updating procedures,…
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