BRIDGE Office Operational Excellence Undergraduate Intern

For 60 years, WWF has worked to help people and nature thrive. As one of the world's leading conservation organizations, WWF works in nearly 100 countries, connecting cutting-edge conservation science with the collective power of our partners in the field - nearly one million supporters in the United States and five million globally, as well as partnerships with communities, companies, and governments.

At WWF, we are working to create an organization where the richness of all our unique views, experiences, and backgrounds combine to create the most sustainable and inclusive conservation outcomes possible, bringing the greatest benefit to the planet and every person who lives on it.

Across the many cultures and individuals that represent WWF, we are unified by one mission, one brand, and one common set of values:
Courage, Respect, Integrity and Collaboration.

BRIDGE is WWF's summer internship program. Launched in 2021, it is a paid internship opportunity aimed at a pool of talented undergraduate and graduate students who could bring fresh thinking and innovation to the environmental sector. In particular, WWF aims to employ interns who have not previously had a breadth of professional experience and have not previously considered conservation as a career pathway.

Position Summary

WWF seeks a BRIDGE Country Office Operational Excellence Undergraduate Intern to research, design, and implement a dynamic, interactive structure for the Country Offices' Office Manual and to support country offices in migrating and organizing their content within this platform. The role will also include developing clear instructional documentation to guide users on maintaining, updating, and modifying the content independently in the future.

Internship Description:

Evaluate platform options (SharePoint, Teams Wiki, One Note, PDF hyperlinked format, website-based hub, etc.) based on requirements.

• Create a functional prototype of the interactive manual using selected tool(s).

• Assist in reorganizing existing manual content into the new structure applying consistent formatting standards (headers, versioning, disclaimers, etc.).

• Conduct small-group user tests to gather feedback on clarity, navigation, and usability.

• Track issues found during testing, propose improvements and refine design and layout based on review.

• Finalize the dynamic manual's layout and integrate it into the selected platform.

• Provide suggestions for improvements, version control, and ongoing content management.

• Recommend governance practices for updates (e.g., update cycles, approvals).
  
  - Create quick-reference guides, how-to instructions, or short demos for staff for ongoing maintenance and future edits.

• Other operational team duties as time permits.

Minimum Requirements:

• Pursuing an associate's or bachelor's degree in Communications, Digital Design, Information Science, UX Designer, or a related field. Those studying outside these areas are still highly encouraged to apply. Must be an actively enrolled student and not received degree at time of internship start date (June 1, 2026).

• Identifies and aligns with WWF's core values:
  Courage, Integrity, Respect, and Collaboration.

• Demonstrates courage by speaking up even when it is difficult, or unpopular.

• Builds trust with colleagues by acting with integrity, owning mistakes, and holding oneself accountable.

• Welcomes other points of view and ideas, recognizing and embracing different and contrary perspectives with kindness, curiosity, and encouragement.

• Makes conscious efforts to promote cooperative practices, behaviors, and ways of working across many groups and individuals.

• Detail oriented, able to work independently.

• Excellent written and verbal communication skills.

• Ability to create clear visual layouts, diagrams, or flowcharts.

• Spanish language proficiency.

Preferred Qualifications:

• Subject expertise in one or more of the following areas is preferred, but not required:

• Spanish fluency.

Learning Outcomes

• Hands-on experience with design, digital organization systems, and…