WiFi-Network Engineer SENIOR

Summary

All Native Group (ANG) is seeking a well‑qualified Enterprise Wireless Network Engineer with experience in Cisco Software‑Defined Networking (SDN) to support a Wireless Implementation and Support contract in Washington DC. The Wireless Network Engineer is expected to be a business professional with experience in Cisco WLAN technology platforms and will work under the direction of the Sr. WiFi team Lead to design and support network strategies to meet project needs.

The candidate will implement, optimize, and maintain the network to include support, installation, configuration, documentation, and management. Full life‑cycle support for all network services—including installation, tuning, testing, monitoring, operation, maintenance, upgrading, patching, break/fix, and management of designated network distribution systems and equipment—will be performed. On‑site or in‑house servicing, repairs, and installations of network components, as well as tier‑3 technical support to customers and resolution of all service‑related problems, are required.

The role demands a great team player with a positive attitude, excellent Visio documentation skills, exceptional customer service skills, and a commitment to excellent customer support.

• Assist in managing a Cisco Enterprise Wireless Network infrastructure using Cisco DNA, Identity Services Engine (ISE), Wireless LAN Controllers (WLC), Hyperflex Host, Virtual Servers, Firewall Threat Defense, and Firewall Management Center.
• Implement patches, upgrades, and security compliance standards on all network devices.
• Operate and maintain a Cisco Software‑Defined Access solution.
• Analyze network topologies, traffic, and capacity requirements.
• Assist/lead the creation of technical manuals, operating procedures, and other support documentation.
• Provide tier‑3 technical support and troubleshooting for clients/users.
• Perform server and virtual network administration duties to maintain operations.
• Assist with site surveys, collect requirements, and plan wireless deployments.
• Participate in occasional travel as required for installations and support.
• Participate in special projects as required.
• Experience with building out network design/documentation.
• Follow management system policies, procedures, and work instructions as part of daily job duties.
• Protect company and customer information by adhering to security and quality requirements.
• Promptly report incidents, nonconformities, or risks to the appropriate authority.

• Available for occasional travel.
• Knowledge of Cisco devices such as Identity Services Engine (ISE), CMX, Prime, DNA, and SD Access.
• Deep understanding of WLAN technologies, network management, and security, including IEEE 802.11a/b/g/n/ac WLAN standards and industry best practices.
• Experience testing wireless products—including access points, controllers, and other WLAN infrastructure and client devices—for evaluation.
• Extensive knowledge of security protocols and authentication (WPA2, EAP‑TLS, 802.1x, AAA) and hands‑on experience with Remote Authentication Dial‑in User Server/Services infrastructure (ISE) and Multi‑Factor Authentication.
• Hands‑on experience with troubleshooting and site‑survey tools including Ekahau Site Survey.
• Ability to balance multiple priorities in a fast‑paced, highly collaborative, frequently changing, and sometimes ambiguous environment.
• Excellent analytical, communication, and documentation skills with demonstrated ability to collaborate and influence across multiple teams.

None required for this position.

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

The preponderance of the work is performed in an office‑type setting, with adequate lighting, heating/cooling, ventilation, and protection from the elements.

This is a full‑time position. Typical days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. Evening and weekend hours required, as needed by business need.