IT Network Manager

OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role s means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

As our IT Network Manager, you will bridge the gap between traditional enterprise networking and the cutting edge of broadcast technology. We are looking for a Cisco‑certified leader to oversee the lifecycle of our network infrastructure, specifically optimizing for real‑time media transport. Beyond technical mastery, you will act as a collaborative partner to our IT and production teams, fostering a culture of high availability and proactive security.

If you thrive in “always‑on” environments and have a passion for seamless media delivery, this is your next challenge.

• Manage and support enterprise network infrastructure including Cisco ACI, Catalyst and Nexus switches, Firepower (FTD), SD‑WAN, routers and Meraki platforms.
• Manage and lead a team of network and voice engineers, effective network and telecom project management, performance management, and professional development.
• Provide expertise in Storage Area Networking (SAN), including Fibre Channel (FC) and FCoE, with hands‑on experience in VSAN design, zoning, and integration with Cisco Nexus and MDS platforms.
• Collaborate with broadcast engineering teams on implementing and maintaining a high‑availability IP broadcast network that carries low‑latency, real‑time audio and video traffic for NPR’s daily content production and live transmission.
• Oversee design, implementation, and optimization of LAN/WAN and wireless networks.
• Configure and maintain routing protocols (BGP, EIGRP).
• Lead network operations, troubleshooting, and root‑cause analysis for complex issues.
• Utilize monitoring and analytics tools such as Solar Winds and Cisco Nexus Dashboard.
• Use advanced network visibility tools to analyze performance across internet paths.
• Ensure network reliability, performance, scalability, and security across the organization.
• Develop and maintain network architecture documentation, diagrams, and operational procedures.
• Collaborate with Security, Dev Ops, Systems, and Enterprise application teams to support enterprise services.
• Communicate effectively with senior leadership, providing clear documentation, analysis, and insights on network performance, risks, incidents and strategic initiatives.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

• 8+ years of experience in enterprise networking.
• 3+ years in a network leadership or management role.
• Strong hands‑on experience with:
  • Cisco ACI
  • Cisco Nexus
  • Cisco Firepower (FTD)
  • Cisco SD‑WAN
  • Cisco Meraki
  • Enterprise Wireless Networks
• Strong expertise in routing and switching (BGP, EIGRP).
• Experience with Solar Winds, Cisco Nexus Dashboard, Cisco Intersight.
• Experience with Thousand Eyes.
• Working knowledge of PTP, SMPTE ST 2110, multicast, and QoS.
• Strong troubleshooting, communication, and documentation skills.
• Demonstrated ability to lead technical teams through critical production outages and high‑pressure incident response, ensuring fast service recovery and minimizing business disruption.
• Ability to translate complex broadcast requirements into scalable Network architectures, overseeing robust business continuity planning, and fostering a…