L3 Support

Job Title

Essential Job Functions and Skills

• Should have prior working experience in Murex platform such as building Murex environments, applying patches, hot fixes and upgrades
• Should have prior hands-on experience in CI/CD tools and processes to manage and deploy changes to Murex environments
• Prior experience in monitoring system performance, and reliability of the Murex environments
• Should have an excellent hands-on experience in Unix/Linux operating systems
• Strong knowledge in writing SQL, and understanding of relational database system such as Oracle database
• Should have good experience in creating Unix shell scripts, Python, Perl scripts
• Exposure to Unix/Linux tools to troubleshoot issues related to batch jobs, and disk space and memory management
• Hands on experience with application Level 2 and Level 3 support
• Good exposure to release and configuration management processes, familiarity with SVN, JIRA tools
• Good understanding of incident and problem management
• Must possess excellent analytical and debugging skills
• Reviewing application traces and log files to identify and troubleshoot the application related issues
• Work on deployment activities for applying patches and hot fixes to Murex application
• Ability to take a high-level objective and deliver results working with HQ staff with minimal supervision
• Knowledge on Trade life cycle, Fixed income, and derivative products are preferable

Educational Qualifications and Experience

• Bachelor's degree in Computer Science or Engineering
• Role Specific
  
  Experience:
  
  4+ years of relevant experience
• Overall experience: 7+ years