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Helpdesk Support Lead - Enterprise IT & Mentorship

Job in Washington, District of Columbia, 20022, USA
Listing for: Tripoint Solutions LLC
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 56000 - 80000 USD Yearly USD 56000.00 80000.00 YEAR
Job Description & How to Apply Below
Tripoint Solutions LLC is looking for a Helpdesk Support Lead in Washington, DC. This full-time role involves supervising Level 1 and 2 support while managing support requests and ensuring high-quality service delivery. With a salary range of $56,000 to $80,000 annually, the position requires a minimum of 3 years' experience in support roles, including 1 year in a leadership capacity.

Excellent problem-solving and communication skills are essential. Join a team dedicated to making impactful technology transformations in government operations.
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