XHelp Desk Specialist — IT Support; Federal
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-07-14
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
General Dynamics Information Technology (GDIT) seeks a Help Desk Specialist to deliver 24x7x365 IT support for a Federal customer in Washington, DC. Onsite role reports to the Service Desk Manager or Shift Lead, focusing on user assistance, incident logging in Service Now, and rapid issue resolution to maintain system security and usability.
Requirements include US citizenship and the ability to obtain a public trust, 3+ years of relevant experience with an associate degree (technical degree
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