Sr. Web Agile Project Manager

ITCON Services is seeking an experienced Senior Web Agile Product Owner / Project Manager (Level III) to support a high-profile federal customer in managing and enhancing enterprise web platforms, digital products, and web-based applications. This role will operate as both a Product Owner and Project Manager within an Agile environment, partnering with stakeholders, developers, designers, QA testers, and leadership to deliver reliable, customer-focused web solutions.

The ideal candidate will bring strong Agile product management experience, excellent stakeholder engagement skills, and working knowledge of web technologies, content management systems, accessibility requirements, and project delivery best practices.

40 hours per week; standard schedule Monday-Friday, 9:00 a.m.

-6:00 p.m. with one-hour lunch

Base year:
September 15, 2026-September 14, 2027; two 12-month option periods anticipated

Must be able to pass required background checks and meet applicable House security requirements

Agile Product Ownership / Project Management, web platforms, CMS, Jira or Click Up, Drupal preferred

• Serve as Product Owner within Agile Scrum teams, defining, organizing, and prioritizing product backlogs.
• Gather stakeholder and customer requirements and translate them into actionable user stories, tasks, and product deliverables.
• Collaborate with designers, developers, QA testers, and other project roles to deliver business value.
• Guide teams in using Sprint or Kanban methodologies, dashboards, and tracking mechanisms as appropriate.
• Promote adherence to House Agile Scrum methodologies, governance processes, standards, and best practices.

• Manage high-visibility web products, services, and major initiatives through the Software Development Life Cycle.
• Develop and maintain project artifacts, including project plans, requirements documentation, communications plans, risk matrices, operating procedures, test plans, and related records.
• Conduct business analysis, user focus groups, surveys, user acceptance testing, quality assurance testing, and stakeholder requirements gathering.
• Support project risk management, quality assurance, change management, and business continuity/disaster recovery frameworks.
• Manage multiple competing priorities in a fast-paced, high-profile environment while delivering accurate and timely work.

• Evaluate existing products and services and recommend enhancements, modernization opportunities, and process improvements.
• Research emerging technologies, web platforms, industry applications, tools, and administrative or procedural practices.
• Define, track, and report product performance metrics, team dashboards, and management reports.
• Prepare presentations and communicate complex technical information to audiences with varying levels of technical expertise.
• Support management decision-making through objective data collection, analysis, and reporting.

• Provide content management or user support to Member, Committee, Leadership, and internal House offices on websites and web products.
• Create user documentation, training materials, and presentation materials as needed.
• Maintain professional relationships with customers, management, colleagues, and vendors.
• Deliver high-quality customer service and maintain poise and professionalism in written and verbal communications.

• Minimum of 4 years of experience as a Product Owner and/or Project Manager, including experience working in an Agile environment.
• Ability to translate functional business requirements from customers and stakeholders into detailed tasks for design and development teams.
• Strong written, verbal, collaboration, presentation, and stakeholder communication skills.
• Broad knowledge of web technologies, content management systems, and user experience best practices.
• Ability to learn new technologies quickly and apply effective design principles.
• Experience developing reports, presentations, user…