ServiceNow Developer; Active Secret Clearance
Job in
Washington, District of Columbia, 20001, USA
Listed on 2026-07-30
Listing for:
G2IT
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Consultant, Systems Administrator, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Service Now Developer (Active Secret Clearance)
GTI2 is seeking a Service Now Developer to play a pivotal role in successfully designing and deploying Service Now solutions for our clients. You will be responsible for designing, configuring, customizing, and implementing Service Now applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to our projects' success and our clients' satisfaction.
High Priority Qualifications, Skills, Experience, Certifications
- 9+ total years of relevant IT experience in a technical field of which 5+ years are experience leading and managing Service Management System administration services (preferably Service Now).
- Current Service Now Certified System Administrator (CSA) Certification is required.
Role and Responsibilities
- Perform implementation, administration, configuration, and/or development with Service Now ITSM application suite, and in identified specialties, specifically IRM, GRC & SPM.
- Contribute to the design of Service Management System (SMS) and support SMS operations, to include engineers and the SMS development life cycle.
- Evaluate evolving Service Now functionality, remaining cognizant of complex system interdependencies and associated business process implications
- Maintain awareness and drive implementation of industry trends, upgrades/releases and best practices in Service Now reporting.
- Partner with stakeholders (internal/external) to understand requirements and ensure results meet the business needs.
- Design, develop, configure, and customize Service Now applications and services.
- Deliver new functionality across applications.
- Manage and perform SMS development activities, supporting the entire development lifecycle.
- Apply SDLC and Dev Ops principles.
- Perform response and resolution for escalated SMS service requests and incidents.
- Assist the platform administrator with incident resolution.
Qualifications and Education Requirements
- 9+ total years of relevant IT experience in a technical field of which 5+ years are experience leading and managing Service Management System administration services (preferably Service Now).
- Bachelor's degree in management information systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience (6 years of experience in lieu of degree).
- Ability to interact successfully with all levels of the Customer and IT Provider organization.
- Demonstrated experience in analytical thinking and problem-solving.
- Self-motivated and organized with a focus on driving results and strong sense of accountability.
- Current Service Now Certified System Administrator (CSA) Certification is required.
- US Citizen
- Active Secret Clearance.
Preferred Skills
- 5+ years of direct experience in Service Now is preferred.
- One or more of the following current Service Now Certifications is desirable:
- Certified Implementation Specialist - IT Service Management (CIS-ITSM)
- Certified Implementation Specialist - IT Service Management (CIS-GRC)
Annual Salary $,000, depending on experience
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