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Lead Help Desk & IT Support Team

Job in Washington, District of Columbia, 20022, USA
Listing for: Lprs
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Lprs is seeking a Help Desk Manager to lead a technical support team, ensure timely issue resolution, and uphold high customer service standards. You will recruit, train, and coach staff while collaborating with internal teams to improve support quality.

The role requires a strong technical background, excellent communication, and a proactive approach to service delivery. You will develop productivity reports and provide constructive feedback to management.

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