HSPD-12: Junior I.T. Specialist

Zeva Incorporated is a Woman Owned Small Business (WOSB) founded in 2005, located in Fairfax, VA. We support the US Federal Government and international clients in areas such as Identity and Access Management (ICAM/IAM), Cloud Solutions, Cybersecurity, and Software Development. Our company is committed to excellence, holding CMMI Level 3 and ISO 9001:2015 certifications.

Serves as the principle IT Specialist supporting a government client for the HSPD-12 program across 60+ physical locations throughout the United States. Coordinates with other government stakeholders to ensure compliance with IT governance, software configuration, and program updates to each location within the program. The IT Specialist will work with the Project Manager and corporate shared services to promote communication across the team and company and ensure IT best practices are implemented.

Coordinates with corporate resources to ensure that quality standards are being met.

• Serves as POC for technical knowledge required for effective system operations and logistics.
• Prepares and delivers presentations and reports as required.
• Supports the training of team members with system operation and administrative procedures.
• Supports HSPD-12 enrollments and activations of SmartID cards; troubleshoots related hardware and software issues.
• Ship equipment to the field as needed.
• Maintenance of pre-deployed systems.
• USAccess system operation for schedule and site configuration changes.
• Perform US Access system activations.
• USAccess Site Manager – Secondary Back up to Primary.
• Inventory calls.
• ICAM SharePoint Admin-As Needed.
• Other duties as assigned within the scope of the contract.

• 2-5 years IT support experience focusing on end-user software support, database management, software deployment, software and hardware troubleshooting required.
• Experience with Microsoft Office is required.
• Experience with SharePoint and GSA scheduling tools - preferred.
• Able to effectively communicate (verbal and written) with all levels of clients and team members.
• Able to independently prioritize and manage multiple tasks.
• Display organizational skills.

• The role primarily involves sedentary work.
• There may be occasional instances of stair climbing.
• Periodic standing and/or walking for extended durations may be required.
• Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing up to 25 lbs.
• Regular use of hands and fingers is expected.
• Effective communication through frequent periods of talking and listening is essential.

• US Citizenship is required.
• Active Public Trust/MBI clearance or the ability to obtain one.

• Medical, dental, and vision insurance
• Life and Disability Insurance
• 401(k)
• Generous Paid Time Off (PTO)
• Tuition Assistance & Professional Development Program

Zeva is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Salary

Description:

$40,000-$60,000, depending on experience, and applicable wage.