Entry-Level Help Desk Technician
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-07-30
Listing for:
Federal Way Public Schools
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Federal Way Public Schools is seeking a Help Desk Specialist to provide first-line technology support across the district. You will handle requests for hardware and software issues, log tickets, and coordinate with ITS staff for solutions.
The role emphasizes timely resolution and strong customer-service skills. The position requires pursuing an Associate degree and at least two years in a help desk or customer service environment, with experience across desktop and mobile devices and Microsoft
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