Senior Technical Account Manager with Security Clearance
Job in
Washington, District of Columbia, 20001, USA
Listed on 2026-07-31
Listing for:
The Judge Group
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
Technical Support, IT Consultant, Cybersecurity, Technical Sales
Job Description & How to Apply Below
Key Responsibilities:
* Serve as the primary technical point of contact for key agency-wide clients, establishing and maintaining strong relationships to become a trusted advisor.
* Understand clients' business objectives, IT infrastructure, and security requirements to effectively align solutions with their needs.
* Conduct in-depth technical presentations, product demonstrations, and training sessions to showcase the value and capabilities of our products and services.
* Collaborate with cross-functional teams, including sales, customer success, and product management, to ensure successful implementation and adoption of our solutions.
* Proactively identify opportunities to expand product usage within client organizations, driving upsells and renewals.
* Provide advanced guidance and troubleshooting assistance to clients, addressing technical challenges, and ensuring smooth operation of our solutions.
* Act as a customer advocate, relaying feedback, feature requests, and enhancement opportunities to the product and engineering teams.
* Stay up to date with industry trends, emerging technologies, and competitive landscape to maintain a deep understanding of the security and IT landscape.
* Contribute to the development of technical account management best practices, tools, and processes to enhance customer success and team efficiency.
* Identify areas of growth and expansion for the Technical Account Management team, working closely with the sales team to identify new business opportunities.
* Other duties as assigned.
Minimum Requirements:
* 6+ years of combined experience within the cybersecurity or IT industry, preferably in a federal or enterprise software environment;
With 4+ of those years' proven experience in a technical account management or customer-facing role.
* Strong technical background and understanding of IT infrastructure, security technologies, and networking concepts.
* Strong problem-solving and analytical skills, with the ability to quickly understand and resolve technical issues.
Position Requirements
10+ Years
work experience
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