AI-Driven Retention Strategy Lead
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-02
Listing for:
Okta
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
Okta is seeking a Senior Manager of Retention Strategy & Intelligence to lead AI-driven retention efforts. This role involves defining risk signals and building predictive models. Candidates should have 7+ years in customer success or related fields, strong analytics skills, and technical fluency in AI/ML.
The position is based in Washington, offering an annual salary between $158,000 and $218,000 with benefits including health insurance and 401(k).
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