Senior Tier 2 Helpdesk Specialist – Windows & macOS
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-02
Listing for:
CTIS
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
CTIS in Washington, DC is seeking a Helpdesk Specialist to provide advanced technical support and act as Tier 2 escalation for desktop, applications, and enterprise tools.
You will support Windows and macOS, Active Directory/Azure AD, Office 365, and ticketing systems like Service Now or Remedy; strong customer service and troubleshooting are essential.
Salary range is $65,000–$70,000 with competitive benefits; join a fast-paced IT environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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