Federal IT Service Desk Lead - TS Clearance (DC)
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-03
Listing for:
RIVA Solutions, Inc
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support, IT Project Manager
Job Description & How to Apply Below
RIVA Solutions, Inc is seeking an experienced IT Service Desk Lead in Washington, DC to oversee daily operations of the enterprise service desk supporting a federal IT environment. The role demands strong leadership skills, expert knowledge in incident management, and a focus on customer satisfaction.
The ideal candidate will ensure alignment with performance standards and ITIL best practices while managing a team to provide high-quality IT support. An active Top Secret clearance is required for this position.
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