Cyber IT Program Manager

duties

• serve as the primary technical expert and source of authoritative information regarding all aspects of assigned area of responsibility.
• ensure customer satisfaction, systems implementation, systems operability, technical, and on-site quality assurance oversight for assigned
• review completed work for soundness of overall approach, effectiveness in meeting requirements or producing expected results, the feasibility of recommendations, and adherence to requirements.
• plans, organizes, and coordinates studies, to determine the total im/it requirements in the area of the project being pursued.
• develops comprehensive information on the system data inputs, outputs, and related it problems.

• appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• business travel (tdy) is up to 25% of duty time.
• in accordance with dodm 8140.03 and supplemental army guidance, the employee must obtain and maintain the following requirements for each cyber work role (except data, ai, and/or software engineering) at the assigned proficiency level:
• 1) foundational qualification requirements within 9 months,
  2) resident qualification requirements within 12 months,
  3) 20 hours of continuous professional development (cpd) per work role code (which can overlap).
• incumbent must obtain and maintain a top secret clearance.
• testing designated position (dtp) - this position is subject to pre-employment and random drug testing. This position is covered by the civilian drug abuse testing progam.
• incumbent is required to sign a da form 5019-r, "condition of employment for certain civilian positions identified as critical under the drug abuse testing program," or a memorandum of understanding (mou).

only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See

• current department of army civilian employees
• domestic defense industrial base/major range and test facilities base civilian personnel workforce
• interagency career transition assistance plan
• land management workforce flexibility act
• military spouses, under executive order (e.o.) 13473
• priority placement program, dod military reserve (mr) and national guard (ng) technician eligible
• priority placement program, dod military spouse preference (msp) eligible
• priority placement program, dod mr and ng preference eligible tech receiving disability retirement
• priority placement program, dod retained grade preference eligible
• veterans employment opportunity act (veoa) of 1998

in order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., peace corps, americorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience;

if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

one year of specialized experience which includes:
1) conducting studies to determine information management/ information technology (im/it) requirements for computer software and hardware design; and
2) developing new or modified it system plans and policies; and
3) conducting testing to identify and remedy issues in program development; and
4) presenting technical reports or briefings for it software/hardware design.. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (gs-12).

• attention to detail - is thorough when performing work and conscientious about attending to detail. Examples of it-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
• customer service - works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services. Examples of it-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers;…