Director, Data & Insights

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 20 countries. Together we are on a mission to save millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Director, Data & Insights.

This position is responsible for leading IJM’s Global Programs Data & Insights team, housing IJM’s world-leading expertise and best practices in using data to protect people in poverty from modern slavery and violence against women and children (VAWC). This role also serves as a strategic advisor to the Chief Program Officer and the Global Program Council (GPC), providing data-informed insights on portfolio and program performance, risks, and opportunities.

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Chief Program Officer and is only available for candidates with the right to work in the US.

• Provide leadership to the organization through active contribution to leadership teams and forums.
• Provide data-driven, research-based business intelligence recommendations for key strategies and decisions.
• Set and direct the strategy for the Data & Insights business unit.
• Build, lead, and manage the Data & Insights team.
• Provide direction to and oversight of Data & insights staff.
• Lead on strategic initiatives within the Global Programs Division and across the organization, while modeling IJM’s values for all.

• Responsible for reporting processes and associated visualization tools & dashboards.
• Responsible for reporting to Global Resources, Executive, and other audiences.
• Responsible for accurate requirements documentation, backlogs, development & testing processes, and data quality processes.
• Establish data quality and data governance policies and procedures.

• Build consensus around future needs for business intelligence & analytics throughout the organization.
• Develop phased roadmaps for business intelligence & analytics products and tools in partnership with CPO, GPC, and other Global Programs leader.
• Ongoing development of self-service reporting systems and special ad hoc analysis.

• Responsible for development and maintenance of excellent working relationships with key counterparts across Global Technology Solutions;
  Legal, Governance, Risk, and Compliance;
  Global Programs, regions, and programs; and other internal and external contacts.

• Responsible for all data-related policies, standards, business processes, and tools.

• Interview, hire, and onboard new staff.
• Coordinate team workload, prioritization, and output.

• Bachelor’s degree.
• At least 12 years of escalating professional experience required, ideally with enterprise data systems and international organizations/companies.
• At least 5 years in senior leadership role with personnel management experience.
• Training in business intelligence, data analytics, and reporting. Experience with Salesforce reporting and Tableau strongly preferred.
• Experience working with remote teams, including across cultures.
• Ability to successfully manage, motivate, mentor, and retain skilled prospect development, business intelligence and analytics staff.
• Ability to convey technical information and data insights to non-technical staff.
• Experience with Salesforce or another enterprise level CRM is…