Epic HB Charging Analyst

Certified Epic HB Charging Analyst

CTG is seeking a highly skilled Certified Epic HB Charging Analyst to support and optimize hospital charging workflows within the Epic system. This role requires deep Epic expertise and a strong understanding of revenue cycle operations, with a focus on charge capture accuracy, compliance, and end-to-end billing performance. The ideal candidate will partner closely with revenue cycle, clinical, and IT teams to ensure efficient charging processes that support clean claims and maximize reimbursement.

Remote with Pacific work hours Contract Length: 15 months W2 Salaried only.

• Support, maintain, and optimize Epic HB Charging workflows, including charge router, charge review work queues, and charge edits
• Act as a subject matter expert for charge capture and charging processes within the hospital billing lifecycle
• Configure and maintain Epic charging-related build, including rules, edits, work queues, and automation tools
• Collaborate with revenue cycle and operational leaders to identify gaps in charging processes and implement system and workflow improvements
• Investigate and resolve charging issues, including missing charges, incorrect charge routing, and claim edit failures
• Support charge reconciliation processes to ensure completeness and accuracy of billing
• Participate in system upgrades, testing cycles, and go-lives, including unit testing, integrated testing, and validation of charging workflows
• Monitor charge-related metrics and KPIs to proactively identify trends and opportunities for improvement
• Ensure compliance with regulatory and organizational billing standards
• Develop and maintain documentation for charging workflows, build, and support processes

• Epic HB Certification – Required (Charging/Charge Router experience strongly preferred)
• 4–6+ years of hands-on Epic HB experience, with a focus on charging and charge capture workflows
• Strong experience supporting hospital revenue cycle operations, including patient accounting, billing, and claim generation
• Deep understanding of end-to-end revenue cycle processes, especially charge capture, edits, and claim accuracy
• Proven experience with Epic system build, troubleshooting, and optimization related to charging
• Strong analytical and problem-solving skills with the ability to manage complex issues independently
• Excellent communication skills with experience partnering with both technical and operational stakeholders
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.