ServiceNow Developer Senior

Service Now Developer

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our passion. People are our purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Service Now Developer for a Full-Time position.

Job Summary:

We are seeking multiple experienced professionals to join our Enterprise Technology Services group under the Technology Applications team. The selected candidates will work on the Service Now application, which is integral to our IT Service Management processes.

Key Responsibilities:

• Develop, configure, and administer the Service Now platform to support IT Service Management (ITSM) processes.
• Collaborate with stakeholders to design and implement solutions for Change, Incident, Problem, Release, Configuration (CMDB), and Request Management within Service Now.
• Ensure the Service Now application aligns with best practices and meets organizational needs.
• Troubleshoot and resolve any issues related to the Service Now platform.
• Participate in the continuous improvement of the Service Now platform and associated processes.

Qualifications:

• Proven experience working with the Service Now platform, specifically in IT Service Management (ITSM).
• Strong understanding of Service Now modules, including Change, Incident, Problem, Release, Configuration (CMDB), and Request Management.
• Ability to work collaboratively within a team and communicate effectively with stakeholders.
• Experience in developing, configuring, and administering the Service Now platform.
• Strong problem-solving skills and attention to detail.
• 6+ Years of relevant experience

Preferred

Skills:

• Service Now certification(s) (e.g., Certified System Administrator, Certified Implementation Specialist).
• Experience in an enterprise environment with large-scale Service Now implementations.
• Knowledge of ITIL processes and best practices.

Why Join Us:

• Work with a dynamic team on cutting-edge technology solutions.
• Contribute to impactful projects that drive our IT Service Management capabilities.
• Opportunities for professional growth and development.

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them.

Learn More NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!