Workday Finance Functional Consultant

Workday Finance Functional Consultant

The Workday Finance Functional Consultant is responsible for implementing, configuring, and supporting the financial modules of Workday Financial Management. The consultant works closely with business stakeholders to understand financial processes, translate requirements into system configurations, and ensure successful deployment and optimization of Workday Financial solutions.

1. Production Support

• Provide L2/L3 functional support for Workday Financial Management modules.
• Investigate and resolve tickets raised by business users through incident management tools.
• Analyze system issues and provide root cause analysis (RCA).

2. Issue Resolution

Troubleshoot issues related to:

• General Ledger (GL)
• Accounts Payable (AP)
• Accounts Receivable (AR)
• Expenses
• Procurement
• Banking & Settlements
• Coordinate with technical and integration teams for complex issues.

3. Configuration & Enhancements

• Perform minor configuration changes in Workday Financials based on business requirements.
• Implement small enhancements and change requests.
• Maintain business process configurations.

4. Reporting Support

• Create or modify Workday financial reports and dashboards.
• Support finance teams with data validation and reconciliation reports.

5. Release & Patch Management

• Analyze Workday biannual releases and evaluate impact on finance modules.
• Support regression testing during system updates.

6. Testing Activities

• Support Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT) for fixes and enhancements.

7. Documentation

• Maintain support documentation and knowledge base.
• Update process documents and configuration details.

Required Skills

• Strong understanding of Finance processes (GL, AP, AR, Expenses).
• Experience supporting Workday Financials modules.
• Knowledge of Workday business process framework.
• Experience with incident management tools (Service Now, Jira, etc.).
• Strong problem-solving and analytical skills.

Preferred Skills

• Experience with Workday reporting and dashboards.
• Basic knowledge of Workday integrations (EIB, Core Connectors).
• Experience working in AMS / Support projects.

Experience

• 2–6 years of experience in Workday Financials support
• Experience in ticket-based support environments.