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Senior Federal Support Engineer — Storage & Networking

Job in Washington, District of Columbia, 20022, USA
Listing for: Hammerspace, Inc.
Full Time position
Listed on 2026-08-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Hammerspace, Inc. is looking for a Senior Customer Support Engineer for the Federal sector in the DC Area. This role involves solving complex technical issues for our customers and ensuring their success and retention. The ideal candidate should have over 8 years of experience in customer support, specifically with cloud, storage, and networking environments.

Key responsibilities include engaging with customers, prioritizing escalated issues, and collaborating with internal teams. Attractive benefits include a salary range of $150,000-$200,000, comprehensive health plans, and flexible time off.

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Position Requirements
10+ Years work experience
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