Support & Data Specialist with Security Clearance
Job in
Washington, District of Columbia, 20001, USA
Listed on 2026-08-06
Listing for:
Agensys Corporation
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, Database Administrator, Systems Administrator, Data Entry
Job Description & How to Apply Below
Support & Data Specialist
Location:
US-DC-DC Responsibilities:
Agensys is seeking a Support & Data Specialist to assist The Data & Systems Support Team, which ensures critical information is captured as USAID winds down its operations. The Support Specialist provides user support related to e-GOV systems, vendor profile administration and data quality control.
Key Responsibilities:
* Provide system support for users on all applications listed below that are maintained by the Systems Support Division of M/OAA/SSG (Systems Support Group).
* Troubleshoot user issues with the following e-GOV systems:
FPDS-NG (Federal Procurement Data System-Next Generation) System for Award Management (SAM)/Entity Information):
* Assist users with vendor assistance on System for Award Management (SAM) registration to include: obtaining a Unique Entity Identifier (UEI) and proper NCAGE (NATO Commercial and Government Entity) or CAGE Code
* Provide Tier 1 and Tier 2 support utilizing Service Now including. Assign newly created tickets within team. Reassigning tickets to appropriate teams as needed
* Provide additional support as needed to Agency A&A professionals on SAM (Entity Information) and FPDS-NG.
* Manage Agency vendor records including creation of new vendors, updates to existing vendors, and syncing data with SAM.gov vendor extracts.
* Assist with the daily loading of SAM.gov vendor extracts into Agency systems
* Provide support for data quality initiatives such as:
* Processing vendor corrections.
* Making corrections to reported data based on A&A professional requests.
* Assisting with data entry in various systems as part of Agency cleanup initiatives
* Candidates must have no prior work experience with/for USAID
Qualifications:
Have or be able to obtain a Public Trust
* At least 5 years of direct experience managing large data sets and information systems at a USG department/agency.
* Bachelor's degree in Management Information Systems or equivalent.
* Ability to diagnose and resolve basic technical issues with eGov applications.
* Excellent communications skills.
* Customer service experience required
* Knowledge of Service Now preferred.
* Ability to quickly learn new eGOV and Agency specific systems/applications.
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