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Onsite End-User Support Specialist & Troubleshooter

Job in Washington, District of Columbia, 20022, USA
Listing for: designDATA
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

designDATA in Washington, D.C. is seeking a Technical Support Specialist to provide technical support and troubleshoot applications, hardware, and network issues for clients. This role involves collaborating with other technicians and providing onsite support. A requirement includes 2 years of experience in a help desk environment and relevant certifications such as A+ and Microsoft Office Specialist.

The selected candidate will manage service requests, document resolutions, and provide training for junior technicians, ensuring a high service level standard.

DesignDATA is an equal opportunity employer focused on accommodating all qualified individuals.

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