Voice & Video Engineer (Tier II) with Security Clearance

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace.

The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit  to learn how we're keeping people around the world safe and secure. Program Overview Peraton provides a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated IP backbone with secure services for complex national and worldwide executive-level communications.

Peraton provides the O&M of the network infrastructure and its components, integration for development of hardware and software solutions, and task support for the delivery of system, network, software, and security solutions. About

The Role Peraton is looking for a Voice and Video Technician to support a contract onsite in Washington, DC. In this role, the Voice and Video Engineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints. Peraton has served as the prime contractor for this program since its inception in the 1980's.

We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions.

The Voice and Video Technician is responsible for but not limited to:

* Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems.

* Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.

* Conduct testing and configuration of existing hardware, including application of security controls, generation and application of security certificates, and specialized configuration testing for individual platforms.

* Perform patch and firmware upgrades of devices, break/fix support and daily operations and management support, including onsite assistance for special events.

* Testing and evaluation of video infrastructure equipment such as multi-controller units, meeting systems, video content servers, and video control systems.

* Testing and evaluation of video endpoint devices and associated peripherals.

* Documentation and reporting of all associated testing activities.

* Develop and provide training to end users on the various endpoint devices.
Qualifications

Required Qualifications:

* An active/current TS/SCI Security Clearance is required.

* Must be able to work shift schedule (Panama) supporting 24/7 operations.

* Bachelor's degree in an IT related field and 5+ years of related experience or a commensurate combination of education, training and experience, is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.

* A current 8140/8570 IAT Level II compliant certification.

* CCST Certification (IT Support or Networking).

* Strong understanding of VoIP and Video technologies (Avaya, Cisco, Tandburg, and/or Webex,…