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Deskside Support & IT Asset Leader (ServiceNow + ITIL

Job in Washington, District of Columbia, 20022, USA
Listing for: SAIC
Full Time position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Systems Administrator, IT Specialist
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Deskside Support & IT Asset Leader (ServiceNow + ITIL)

SAIC is seeking an experienced Deskside Support and IT Asset Manager to lead deskside operations and IT asset management for a federal civilian government client in Washington, DC. You will manage a team of ~30 IT professionals, drive ITIL-based improvements, and ensure SLA adherence using Service Now.

The role emphasizes leadership, process standardization, and regulatory compliance, with a target salary range and extensive collaboration across IT stakeholders.

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