Help Desk Manager (Secret Clearance) - VIP & Incident Lead
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-08
Listing for:
Client Solution Architects
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, IT Consultant
Job Description & How to Apply Below
Client Solution Architects (CSA) is seeking a Help Desk Manager to lead onsite IT help desk operations for a Navy/NGEN program in the Washington, DC area. The role oversees 21 directorates with 6:00 AM–6:00 PM ET coverage, strict SLAs, VIP support, and cross-team coordination with NMCI/NESD/DISA JSP.
The position requires 5+ years of IT support experience, ITIL v4 certification, and an active Secret Clearance.
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