Sr. Voice & Video Engineer (Tier III
Listed on 2026-08-09
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IT/Tech
Systems Engineer, Cybersecurity, IT Support, IT Specialist
Required Qualifications:
- An active/current TS/SCI Security Clearance is required.
- Must be able to work shift schedule (Panama) supporting 24/7 operations.
- Bachelor’s degree inan IT-related field and 8 years of related experience or a commensurate combination of education, training and experience, is required;four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
- A current 8140/8570 IAT Level II compliant certification.
- CCST Networking certification.
- Expert-level knowledge of VoIP technologies
- Minimum of three (3) years of experience in support of Cisco CUCM environment for video-teleconferencing endpoints.
Qualifications:
- Current CCNP-Collaboration certification.
- Experience with the ITIL library in support of incident and change management.
- Experience with a maintenance ticketing system to manage incidents and problems.
- Knowledge of Solarwinds, Splunk, and Variphy monitoring systems.
- Previous experience supporting a government and/or Department of Defense customer.
Peraton is looking for a Senior Voice and Video Engineer to support a contract onsite in Washington, this role, the Senior Voice and Video Engineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints.
Peraton has served as the prime contractor for this program since its inception in the 1980's. We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components.
We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions.
- Tier III supports reported customer incidents supporting voice and video systems, desktop video systems, video conferencing systems, video gateways, and video control systems.
- Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.
- Conduct testing and configuration of existing hardware, including application of security controls, generation and application of security certificates, and specialized configuration testing for individual platforms.
- Perform patch and firmware upgrades of devices, break/fix support and daily operations and management support, including onsite assistance for special events.
- Testing and evaluation of video infrastructure equipment such as multi-controller units, meeting systems, video content servers, and video control systems.
- Testing and evaluation of video endpoint devices and associated peripherals.
- Documentation and reporting of all associated testing activities.
- Develop and provide training to end users on the various endpoint devices.
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