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Entry-Level IT Service Desk Technician
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-09
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Junior Customer Service Representative to provide entry-level IT support in a highly regulated government environment. You will log incidents, perform basic troubleshooting, and escalate more complex problems under supervision.
The role emphasizes ticket management, clear communication with users, and adherence to security and privacy practices. A foundational IT background and willingness to obtain a SECRET clearance are required.
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