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Tier II Help Desk Technician — IT Support Pro
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-10
Listing for:
General Dynamics - IT
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
GDIT is hiring a Help Desk Technician to support government clients from an on-site location in Washington, DC. You’ll monitor networks, document incidents, manage user accounts, and perform software installations, upgrades, and troubleshooting to keep systems running smoothly.
You'll use Remedy, Service Now, or SCSM for ticketing, work within ITIL practices, and coordinate with leadership while communicating clearly with end users.
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