Backup ​/ Junior Google Workspace Administrator

Backup / Junior Google Workspace Administrator

We are seeking a Backup / Junior Google Workspace Administrator to support the administration, maintenance, and security of an enterprise Google Workspace environment. The successful candidate will assist the primary Google Workspace Administrator with day-to-day operations, user support, account management, security configuration, documentation, and troubleshooting while ensuring compliance with organizational security policies.

• Assist in administering Google Workspace services including Gmail, Google Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and Forms.
• Create, modify, and disable user accounts, groups, organizational units, and permissions.
• Support user onboarding, offboarding, and role changes.
• Assist with license management and subscription administration.
• Help implement and maintain Multi-Factor Authentication (MFA), Single Sign-On (SSO), and identity management.
• Monitor system health, security alerts, and user activity.
• Troubleshoot Google Workspace-related issues and provide end-user support.
• Support incident response and service restoration activities.
• Assist in maintaining documentation, operational procedures, and administrative guides.
• Participate in testing and deploying new Google Workspace features.
• Coordinate with senior administrators, IT teams, and vendors when required.
• Provide backup coverage for the primary Google Workspace Administrator during planned or emergency absences.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 2–5 years of experience supporting Google Workspace administration.
• Knowledge of: o Google Admin Console o Gmail Administration o Google Drive Administration o Google Meet & Chat o User and Group Management o Organizational Units o Google Workspace Security
• Understanding of Identity and Access Management (IAM).
• Familiarity with MFA, SSO, and Zero Trust security concepts.
• Experience supporting enterprise cloud collaboration platforms.
• Strong troubleshooting and customer service skills.
• Excellent written and verbal communication skills.

• Google Workspace Administrator Certification.
• Experience with Google Cloud Platform (GCP).
• Knowledge of NIST, FISMA, and FedRAMP security requirements.
• Experience with Power Shell, Bash, or scripting/automation.
• Experience working in federal or government-contractor environments.

• Google Workspace Administrator Professional
• Google Associate Cloud Engineer
• Google Professional Cloud Security Engineer (Preferred)
• Google Professional Cloud Architect (Preferred)

• Google Workspace Administration
• Identity & Access Management
• Security Administration
• User Lifecycle Management
• Documentation
• Incident Response
• Cloud Administration
• Technical Support
• Problem Solving
• Team Collaboration

• Enterprise Google Workspace environments (1,000+ users)
• Migration projects
• Security compliance initiatives
• IT Service Management (ITIL)
• Help Desk or Desktop Support background Compensation: $40.00 - $45.00 per hour

Softthink Solutions' mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity. Through our innovative solutions and dedicated team of experts, we strive to exceed our clients' expectations and set the standard for excellence in the IT industry.

At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations. Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.