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On-Site IT Helpdesk Specialist (Level 1–2) — DC

Job in Washington, District of Columbia, 20022, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Tripoint Solutions is seeking a Helpdesk Support Specialist to deliver Level 1 and 2 technical support in a fast-paced, enterprise environment. This on-site role in Washington, DC supports end users via a government-furnished ticketing system that tracks and prioritizes requests.

The ideal candidate is customer-focused, detail-oriented, and experienced troubleshooting a wide range of IT systems and end-user technologies. Eligibility for government security screening is required.

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