AI Literacy Manager

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions.

As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

AI Literacy Manager

What you will do

Let's do this. Let's change the world. In this vital role you will be responsible for AI Literacy program management, learning operations and go-to-market product delivery. This includes managing AI Literacy programs, developing trainings, and increasing AI fluency and readiness, measured via engagement metrics, feedback, and adoption rates.

About the role

The Manager, AI Literacy will lead complex, cross-functional enterprise efforts to ensure Amgen colleagues can understand foundational AI concepts, apply AI responsibly and collaborate with AI meaningfully in their day-to-day work.

Responsibilities:

• AI Literacy:
  Plan and deliver AI literacy initiatives that reach employees at all levels across Amgen, with an initial focus on certification programs and large-scale social learning events.
• Cross-Functional Collaboration:
  
  Collaborate with product, technology, communications and responsible AI teams to plan, coordinate and implement AI literacy programs, ensuring that AI learning initiatives adhere to enterprise guidelines and responsible AI policies.
• Change Enablement:
  Develop cultural transformation initiatives for engagement strategies that drive organizational alignment on AI initiatives. Partner with functions to identify role-specific workflow opportunities and help teams integrate AI into business processes, driving measurable improvements in productivity, quality, and decision-making.
• Education & Engagement Program Delivery:
  Implement tailored education programs to build AI fluency across all levels of the organization, ensuring teams are equipped to use AI effectively. Develop tailored material and training modules for leaders and partners.
• Organize and deliver high-impact events (e.g., AI Symposiums, Digital Learning Days, Hackathons) to foster community engagement. Collaborate with Corporate Affairs to create marketing material and campaigns for these events.
• Stakeholder Engagement:
  Lead stakeholder mapping, management and inclusion. Create enterprise ready content to ensure cohesive messaging and clear articulation of AI's value across the organization.
• Performance Monitoring & Reporting:
  Track and report on the effectiveness of AI learning programs and GTM initiatives. Define and monitor adoption, engagement, capability, and business impact metrics to assess effectiveness and continuously improve programs.
• AI expertise:
  Understand when and how to apply generative AI to produce better outcomes, increase efficiency and enhance your cognitive capacity and judgement.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technology professional we seek is an educator with these qualifications.

Basic Qualifications:

Doctorate degree with 5 years of AI or technology education or Go-to-Market experience

OR

Master's degree and 8 years of AI or technology education or Go-to-Market experience

Preferred Qualifications:

• Project and Change Management: 5+ years of experience leading large-scale AI or technology transformation programs in large, complex Fortune 500 environments. Record of building strong partnerships with cross-functional teams and managing diverse workloads to meet deadlines. Agile, PMP, and/or Prosci certifications are preferred.
• Learning & Development:
  Consistent track record of executing successful L&D or GTM technology programs, preferably in a biopharma, technology, or AI-focused environment. Background in adult learning theory or learning experience design for technology-related skills.
• AI Acumen:
  Comfortable using generative AI tools like ChatGPT, Copilot and Lovable to improve business results. Know how to avoid AI slop and continue to think for yourself while improving results with AI. Hands-on technical ability to build Custom GPTs, Workspace agents and other automations. Optimistic and empathetic approach to AI enablement.…